“Vital real-time business advice for the customer-centric organization.”

— Stan Davis, co-author, The Art of Business and Blur

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2008/384 pp/softbound
ISBN 978-0-910965-80-4
Regular Price: $39.95

Make the Daily Choice - Inspire Your Employees and Amaze Your Customers

By Lior Arussy

“Lior Arussy skillfully illustrates how critical excellence is in corporate strategy and the significant role every employee plays in its delivery. Excellence Every Day is an important read for both executives and employees.”

— Jill Griffin, author, Customer Loyalty

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May 2008/192 pp/hardbound
ISBN 978-0-910965-79-8
Regular Price: $24.95