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Implementing Technology Solutions in Libraries
Techniques, Tools, and Tips From the Trenches
By Karen C. Knox

About Karen C. Knox

Karen C. Knox is the IT manager at the Rochester Hills Public Library (RHPL) in Rochester, Michigan. She has found her niche in library technology—it was the perfect combination of her computer science skills and her love for libraries. She has a BS in computer science from the University of Michigan and MLIS from the University of Texas at Austin. She has worked with technology in public libraries in Michigan for about 10 years, including five years before RHPL at the Novi Public Library in Novi, Michigan. Her first job upon being hired at RHPL was to lead the migration project from their previous ILS to Polaris. Nothing like hitting the ground running! But truth be told, she embraces the challenges … not necessarily the stress, but the challenges.

Karen enjoys being involved in the library profession and has held various positions in the Michigan Library Association. She currently chairs the Polaris Users Group. She has presented at conferences and published articles on a variety of library technology topics. She thoroughly enjoys how "library people"" are so willing to share ideas with one another.

In her spare time, Karen enjoys reading chick lit, solving Sudoku puzzles, watching Law & Order, and playing PopCap games. She is addicted to her CrackBerry at times but finds relief with the tunes on her MP3 player. She always enjoys writing, as it provides her with an outlet for her thoughts. She also loves children's literature, and once considered becoming a children's librarian, but still enjoys the kids' books. Karen can often be found spending time with her wonderful family and friends and looks forward to many more adventures in her life!

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