Here is a lifeline for the individual who has not been trained as a Webmaster, but who— whether by choice or under duress—has become one nonetheless. While most Webmastering books focus on programming and related technical issues, The Accidental Webmaster helps readers deal with the full range of challenges they face on the job. Author, librarian, and accidental Webmaster Julie Still offers advice on getting started, setting policies, working with ISPs, designing home pages, selecting content, drawing site traffic, gaining user feedback, fundraising, avoiding copyright problems, and much more. A must-read for all accidental Webmasters, as well as for directors and managers of businesses, libraries, community groups, and other organizations that want to build and maintain a successful Web site on a volunteer or part-time basis.

“This is a must-have book for anyone in charge of a Web site for a small organization or business. It is packed with information—from how to plan an effective site, to creating an online community of users, to avoiding potential legal pitfalls.”

                                      —Janet E. Alexander, Widener University, co-author, Web Wisdom