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Pop Goes the Library
Using Pop Culture to Connect
With Your Whole Community
By Sophie Brookover and Elizabeth Burns
“From knowing your community
to building programs and collections to
trendspotting, you’ll find
everything you need to know about
libraries and popular culture in this
entertaining read.”
— Linda W. Braun,
2008 President-Elect, YALSA
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Information]
2008/384 pp/softbound
ISBN 978-1-57387-336-9
Regular Price: $39.50
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CRM in Real Time
Empowering Customer
Relationships
By Barton J. Goldenberg
“Vital real-time business
advice for the customer-centric
organization.”
— Stan Davis,
co-author, The Art of
Business and Blur
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Information]
2008/384 pp/softbound
ISBN 978-0-910965-80-4
Regular Price: $39.95
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Excellence Every Day
Make the Daily Choice - Inspire
Your Employees and Amaze Your
Customers
By Lior Arussy
“Lior Arussy skillfully
illustrates how critical excellence is
in corporate strategy and the
significant role every employee plays
in its delivery. Excellence Every
Day is an important read for both
executives and employees.”
— Jill Griffin,
author, Customer Loyalty
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Information]
May 2008/192 pp/hardbound
ISBN 978-0-910965-79-8
Regular Price: $24.95
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Business Cases for Info Pros
Here's Why, Here's How
By Ulla de Stricker
“Too many good ideas are not
funded because a compelling case is not
made for them. Ulla de Stricker
provides a clear, concise, and
straightforward approach to building
your successful business
case.”
— Dr.
Ken Haycock, Professor and Director
San Jose School of Library and
Information Science
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Information]
2008/120 pp/softbound
ISBN 978-1-57387-335-2
Regular Price: $39.50
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Web of Conspiracy
A Guide to Conspiracy Theory
Sites on the Internet
By James F. Broderick & Darren W.
Miller
“An essential index of
conspiracy theories and their most
important medium, the Internet.
Broderick and Miller have in measured
tone created a teaching tool that sorts
out the who, what, when, why, and where
of conspiracism.”
— Robert Alan
Goldberg, Enemies
Within: The Culture of Conspiracy in
Modern America
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Information]
CyberAge Books • 2008/272
pp/softbound
ISBN 978-0-910965-81-1
Regular Price: $19.95 /$23.95
Canada
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