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Table of Contents | Sample Chapter | About the Author

The Intranet Management Handbook
By Martin White

Table of Contents

Foreword, James Robertson
Preface
Acknowledgments

Part 1 Foundations

1 Managing intranets: opportunities and challenges
2 Defining user requirements
3 Making a business case
4 Developing a content strategy
5 Enhancing collaboration

Part 2 Technology

6 Managing technology
7 Specifying and selecting software
8 Using Microsoft SharePoint for intranets

Part 3 Operational planning

9 Establishing the intranet team
10 Managing intranet projects
11 Evaluating risks
12 Conforming to compliance requirements
13 Enhancing the user experience
14 Marketing the intranet
15 Measuring user satisfaction

Part 4 Governance and strategy

16 Creating the governance framework
17 Developing an intranet strategy
18 From intranets to information management


Appendix: Guidelines for social media use
Index

Back to The Intranet Management Handbook
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